Shippo incident

USPS Service Degradation

Resolved after 16 minutes, affecting USPS, on October 23, 2026.

investigating Oct 23, 2026, 04:21 AM UTC

Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Oct 23, 2026, 04:21 AM UTC
Resolved
Oct 23, 2026, 04:37 AM UTC
Duration
16m
Detected by Pingoru
Oct 23, 2026, 04:21 AM UTC

Affected components

USPS

Update timeline

  1. investigating Oct 23, 2026, 04:21 AM UTC

    Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 23, 2026, 04:37 AM UTC

    This incident has been resolved.

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