Shippo incident

FedEx Service Degradation

Resolved after 51 minutes, affecting FedEx, on November 2, 2026.

investigating Nov 02, 2026, 04:07 PM UTC

Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Nov 02, 2026, 04:07 PM UTC
Resolved
Nov 02, 2026, 04:59 PM UTC
Duration
51m
Detected by Pingoru
Nov 02, 2026, 04:07 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Nov 02, 2026, 04:07 PM UTC

    Hi Team, we are currently observing an elevated error rate on FedEx's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to FedEx and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Nov 02, 2026, 04:59 PM UTC

    The issue has been resolved and the service is now operational.

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