Shippit incident

Aramex Australia & New Zealand – Booking & Label Creation Issues

Minor Resolved View vendor source →

Shippit experienced a minor incident on September 7, 2026 affecting 3rd Party Services and Insights (Primary Data Center), lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 02:37 AM UTC
Resolved
Sep 07, 2026, 07:41 AM UTC
Duration
5h 3m
Detected by Pingoru
Sep 07, 2026, 02:37 AM UTC

Affected components

3rd Party ServicesInsights (Primary Data Center)

Update timeline

  1. identified Sep 07, 2026, 02:37 AM UTC

    We are currently experiencing an issue affecting Aramex Australia & New Zealand shipments. Some merchants may be unable to create bookings or generate labels with Aramex AU/NZ, or may experience delays doing so. Quoting and tracking for Aramex AU/NZ are not currently impacted. We will provide further updates as soon as we have more information. We apologise for any inconvenience this may cause.

  2. identified Sep 07, 2026, 03:05 AM UTC

    We have identified the cause of this issue as a database problem on Aramex's consigning platform. Aramex's technical team is aware and is actively working to resolve it. We will continue to monitor closely. We'll post another update once services are fully restored.