Shippit incident

[Investigating] Aramex Australia & New Zealand – Tracking Update Delays

Minor Resolved View vendor source →

Shippit experienced a minor incident on September 13, 2026 affecting Tracking and 3rd Party Services and 1 more component, lasting 7h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 02:25 AM UTC
Resolved
Sep 13, 2026, 10:16 AM UTC
Duration
7h 50m
Detected by Pingoru
Sep 13, 2026, 02:25 AM UTC

Affected components

Tracking3rd Party ServicesInsights (Primary Data Center)

Update timeline

  1. investigating Sep 13, 2026, 02:25 AM UTC

    Following Aramex Australia & New Zealand's planned system upgrade on Saturday 13 September, we are currently investigating an issue affecting tracking status updates for shipments booked with this carrier. Tracking information for existing Aramex AU/NZ shipments may not be updating as expected. We are working directly with Aramex to resolve this as a priority and will post updates here as we have more information.