Shippit experienced a minor incident on September 3, 2026 affecting 3rd Party Services and Insights (Primary Data Center), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party ServicesInsights (Primary Data Center)
Update timeline
- identified Sep 03, 2026, 11:53 PM UTC
Sherpa Priority shipping quotes are currently failing to return. This has been affecting orders since approximately 7:10am AEST today. If you need to despatch now, please select an alternative carrier. Affected orders remain in your account and can be re-quoted once this is resolved. We are checking with the Sherpa team and will provide an update as soon as we have more information.