Sherweb incident
Quickhelp portal https://app.quickhelp.com Down
Affected components
QuickHelpExternal Marketplace ServicesQuickHelp
Update timeline
- identified May 01, 2026, 04:55 AM UTC
Dear Customers and Partners, We are currently investigating an issue affecting QuickHelp. Our team is in contact with the support team and actively working toward resolution. We will provide further updates as soon as more information becomes available.
- resolved May 01, 2026, 01:01 PM UTC
QuickHelp services are now working normally again. All issues have been resolved.
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