Sherweb incident

Issue detected on M365 Canada Self Service Restore Portal

Major Ongoing View vendor source →

Sherweb is currently experiencing a major incident affecting Sherweb Hosted Services and M365 backup powered by Veeam and 1 more component, which began 7h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 11:36 AM UTC
Resolved
Ongoing
Duration
● 7h 14m
Detected by Pingoru
Jun 04, 2026, 11:36 AM UTC

Affected components

Sherweb Hosted ServicesM365 backup powered by VeeamCanada East 1Self-Service Portal

Update timeline

  1. identified Jun 04, 2026, 11:36 AM UTC

    We are currently investigating an issue impacting M365 Canada Self Service Restore Portal . Impact Level: Identified. Observed Behavior: While using the self service restore portal, customers may face an intermittent issue where the page content is not properly loaded. Normally a retry will successfully load the content. Current Progress: Our engineering team has identified the root cause and mitigaton measures will be applied on June 8th.