Sherweb experienced a major incident on April 14, 2026 affecting API and MFA: SMS and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2026, 09:18 PM UTC
We are currently investigating an issue impacting Google Workspace on Cumulus. Impact Level: Investigating Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service. Next update: We will provide an update within 60 minutes.
- resolved Apr 14, 2026, 10:12 PM UTC
The issue affecting Google Workspace on Cumulus has been resolved, and all services are now operating normally. Impact Level: Resolved Latest Update: Google services have been restored. and we have verified that system stability has returned. If you are still experiencing service-related issues, please contact our support team for further assistance.