Sherweb incident

Potential issue detected on our services

Major Resolved View vendor source →
Started
Apr 14, 2026, 09:18 PM UTC
Resolved
Apr 14, 2026, 10:12 PM UTC
Duration
54m
Detected by Pingoru
Apr 14, 2026, 09:18 PM UTC

Affected components

APIMFA: SMSMFA: EmailGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneralSherweb Hosted ServicesGeneral

Update timeline

  1. investigating Apr 14, 2026, 09:18 PM UTC

    We are currently investigating an issue impacting Google Workspace on Cumulus. Impact Level: Investigating Current Progress: Our engineering team has been mobilized and is actively investigating the problem to determine the root cause and restore service. Next update: We will provide an update within 60 minutes.

  2. resolved Apr 14, 2026, 10:12 PM UTC

    The issue affecting Google Workspace on Cumulus has been resolved, and all services are now operating normally. Impact Level: Resolved Latest Update: Google services have been restored. and we have verified that system stability has returned. If you are still experiencing service-related issues, please contact our support team for further assistance.

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