Shakepay experienced a minor incident on March 1, 2025 affecting Interac e-Transfer funding, lasting 14h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Interac e-Transfer funding
Update timeline
- investigating Mar 01, 2025, 12:03 AM UTC
We’re observing delays, coming from the Interac network, to forward e-Transfers requests. Shakepay’s service availability is unaffected, but e-Transfers might see delays up to 20 minutes. Thank you for your patience while they address the situation.
- resolved Mar 01, 2025, 02:16 PM UTC
This incident has been resolved.