Shakepay experienced a minor incident on May 17, 2026 affecting Bill Payment, lasting 6h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Bill Payment
Update timeline
- investigating May 17, 2026, 03:30 PM UTC
Shakepay is currently experiencing an outage affecting Bill Payment. Users may experience significant delays or be unable to send bill payments at this time. Our team is actively working to restore service as quickly as possible.
- monitoring May 17, 2026, 05:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2026, 10:02 PM UTC
This incident has been resolved.