Shakepay incident

e-Transfer Delayed

Minor Resolved View vendor source →

Shakepay experienced a minor incident on May 20, 2026 affecting Interac e-Transfer funding and Interac e-Transfer cashouts, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 02:33 PM UTC
Resolved
May 20, 2026, 05:35 PM UTC
Duration
3h 2m
Detected by Pingoru
May 20, 2026, 02:33 PM UTC

Affected components

Interac e-Transfer fundingInterac e-Transfer cashouts

Update timeline

  1. investigating May 20, 2026, 02:33 PM UTC

    We are currently investigating this issue.

  2. resolved May 20, 2026, 05:35 PM UTC

    This incident has been resolved.