Shakepay incident

E-Transfer Cashouts Delayed

Minor Resolved View vendor source →

Shakepay experienced a minor incident on March 17, 2025 affecting Interac e-Transfer cashouts, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2025, 08:13 PM UTC
Resolved
Mar 17, 2025, 08:46 PM UTC
Duration
33m
Detected by Pingoru
Mar 17, 2025, 08:13 PM UTC

Affected components

Interac e-Transfer cashouts

Update timeline

  1. identified Mar 17, 2025, 08:13 PM UTC

    An issue with a banking partner is currently delaying e-Transfer withdrawals. Thank you for your patience while we address the situation.

  2. monitoring Mar 17, 2025, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2025, 08:46 PM UTC

    This incident has been resolved.