Shakepay incident

Delayed BTC cashins

Major Resolved View vendor source →

Shakepay experienced a major incident on April 23, 2025 affecting Bitcoin funding, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 07:05 PM UTC
Resolved
Apr 23, 2025, 10:52 PM UTC
Duration
3h 47m
Detected by Pingoru
Apr 23, 2025, 07:05 PM UTC

Affected components

Bitcoin funding

Update timeline

  1. investigating Apr 23, 2025, 07:05 PM UTC

    We are seeing longer than usual delays for BTC cashins, and are investigating the issue. Pending transactions will be processed once the incident was resolved.

  2. resolved Apr 23, 2025, 10:52 PM UTC

    This incident has been resolved.