Shakepay incident

ETH Cashouts Delayed

Minor Resolved View vendor source →

Shakepay experienced a minor incident on April 25, 2025 affecting Ethereum cashouts, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 03:59 PM UTC
Resolved
Apr 25, 2025, 05:28 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 25, 2025, 03:59 PM UTC

Affected components

Ethereum cashouts

Update timeline

  1. identified Apr 25, 2025, 03:59 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 25, 2025, 04:52 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 25, 2025, 05:14 PM UTC

    A fix has been implemented and transactions are being processed. In rare cases, your transaction attempt(s) might've been canceled. Please try again, as the service is now fully operational.

  4. resolved Apr 25, 2025, 05:28 PM UTC

    This incident has been resolved.