Shakepay incident

Degraded Performance - E-Transfer Money Requests

Minor Resolved View vendor source →

Shakepay experienced a minor incident on July 10, 2025 affecting Interac e-Transfer funding, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 05:09 PM UTC
Resolved
Jul 10, 2025, 06:22 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 10, 2025, 05:09 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. identified Jul 10, 2025, 05:09 PM UTC

    Interac Money requests are taking longer than expected to be credited - The issue has been identified and a fix is being released. Thank you for your patience while we address this issue.

  2. resolved Jul 10, 2025, 06:22 PM UTC

    This incident has been resolved.