Shakepay experienced a minor incident on June 7, 2026 affecting Bitcoin funding and Bitcoin cashouts and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Bitcoin fundingBitcoin cashoutsEthereum fundingEthereum cashouts
Update timeline
- identified Jun 07, 2026, 11:35 AM UTC
Around 6:30AM EDT one of our crypto partners started experiencing an issue with crypto transactions.
- monitoring Jun 07, 2026, 11:44 AM UTC
A fix has been implemented and we are monitoring the results. Data from one of our partners is pending in order to process delayed transactions.
- resolved Jun 07, 2026, 12:33 PM UTC
This incident has been resolved.