Shakepay incident

Delayed Incoming E-Transfers

Minor Resolved View vendor source →

Shakepay experienced a minor incident on November 13, 2025 affecting Interac e-Transfer funding, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 07:40 PM UTC
Resolved
Nov 13, 2025, 08:27 PM UTC
Duration
46m
Detected by Pingoru
Nov 13, 2025, 07:40 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Nov 13, 2025, 07:40 PM UTC

    We are currently investigating the issue - Pending e-Transfers will get processed as soon as possible.

  2. resolved Nov 13, 2025, 08:27 PM UTC

    This incident has been resolved.