Sevalla Outage History

We've identified the root cause of the issue affecting dashboard access and are now working on a fix. We'll post another update once it's resolved.

As part of our ongoing investigation, we need to temporarily take the Sevalla dashboard offline to apply a necessary fix. We expect this downtime to be short. Please note that all hosted customer applications and APIs remain fully operational and unaffected by this maintenance. We will provide an update as soon as the dashboard is brought back online.

We are currently experiencing an issue where our AI support assistant is failing to respond to user inquiries. This is due to upstream request timeouts with our LLM provider (Anthropic).

We are continuing to experience upstream request timeouts with Anthropic, which is causing our AI support assistant to remain unresponsive.

Since June 11, 2026, 04:14 UTC, an update to the Static Site deployment pipeline contains a regression that causes _redirects rules to be ignored on newly completed deployments. Affected sites may see: - 404 errors on all pages except files that exist in the build output - most visibly on single-page applications relying on a /* /index.html 200 fallback - Custom redirect rules (301/302), rewrites, and proxy rules not taking effect Who is affected Only sites that completed a deployment after June 11, 2026, 04:14 UTC and use a _redirects file. Sites that have not deployed since then are not affected. Site files themselves are served normally and no data was lost. _headers rules are not affected.

The root cause of the stuck deployments in europe-west2 has been identified. Our engineering team is currently working on a fix to restore normal deployment behavior.

We have identified the root cause of the dashboard inaccessibility. The issue stems from a disruption with our Apollo GraphQL integration. We are actively working together with the Apollo team to resolve the issue and restore full access as quickly as possible.

We are continuing to work closely with the Apollo team to resolve the integration issue and restore full access to the dashboard.

We have deployed a temporary workaround that should restore dashboard access for most users, but the underlying issue is not yet fully resolved and may surface again. We are continuing to work toward a permanent fix.

Apollo has also officially acknowledged the underlying issue on their status page: Incident 01KT155KMJ3T4HB9G7AW1ZCKR3. The errors they are reporting match what we are seeing on our side. Our team remains actively engaged and is tracking their progress to ensure full dashboard functionality is permanently restored as soon as their platform stabilizes.

We have identified the root cause of the issue preventing application deployments from completing and causing subsequent deployments to be blocked. Our engineering team is currently working on implementing a fix to resolve the underlying issue and clear the backlog of queued deployments.

Application and database resource metrics (CPU, memory, storage, instance count, restarts) are currently unavailable in the europe-west3 (Frankfurt) region. This affects both the Sevalla dashboard and the API. All other regions and traffic-based metrics (bandwidth, response times, requests) are not affected.

Update: We have identified that this issue specifically affects domains using a Cloudflare "Orange-to-Orange" (proxied) setup. Workaround: Disabling the Cloudflare proxy (switching to "DNS only" / Grey Cloud) for affected domains resolves the 404 errors. Customers using Cloudflare for DNS only, or those not using Cloudflare, remain unaffected. We are continuing to investigate the underlying cause and will provide further updates as they become available.

We are continuing to investigate the root cause and are working toward a resolution.

We are currently experiencing an issue where a subset of customers are unable to view build and runtime logs for their applications. The root cause has been identified, and our engineering team is actively working on a solution. Note: This issue affects log visibility only; application uptime and performance are not impacted.

We are continuing to implement the solution for this issue.

We are continuing to implement the solution for this issue.

We have identified the root cause of the service disruption affecting. Our team is currently working on implementing a solution to restore full service.

We are continuing our efforts to implement a solution for the identified issue.

Our upstream provider, Cloudflare, is currently experiencing network issues that are affecting some of our services. Customers may encounter downtime for their workloads or have difficulty accessing our dashboard at app.sevalla.com. You can see the latest updates from Cloudflare over here: https://www.cloudflarestatus.com/incidents/msv92vykgtvp

Cloudflare deployed a potential fix and is currently monitoring the outcome. We will continue to track Cloudflare's status and provide updates as they become available.

We are currently investigating an issue with an upstream provider (Cloudflare) regarding their API availability. While our core services remain online, this is currently affecting the following management features: Static Sites: New deployments will likely fail. Application Deployments: Users may experience intermittent failures or delays. Domain Management: All domain-related settings are currently non-functional. We are monitoring the situation and will provide an update as soon as the upstream issue is resolved.

The issue has been identified, we are working on the solution.

Our team is continuing to work on a resolution for this issue.

Initial findings indicate this is caused by an ongoing incident with our upstream provider, Cloudflare, which is affecting traffic routing. Our team is actively monitoring their status and we are ready to restore full service as soon as their systems recover.

The outage is impacting applications, static sites, and object storage. Cloudflare's status page is updated. You can follow the progress there as well: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Cloudflare is still actively continuing its investigation to determine the root cause of the issue.

We are currently investigating an issue with our static site build pipeline. You may experience build delays or failures, and site updates may not deploy as expected. Our team is working on a fix.

We are currently experiencing an issue that is preventing the creation of any new applications or preview deployments. This is due to hitting our DNS record quota on our Cloudflare account, which is blocking the automated DNS entry creation required for new application deployment. Existing applications are unaffected and continue to operate normally. Our team is actively working to resolve this. We are in the process of escalating a request with Cloudflare to increase our quota and are also auditing existing DNS records for potential cleanup.

One of our Cloud SQL database instances fails to perform properly, so we are migrating to a new one. The Sevalla dashboard's features may be unresponsive until this process is complete and we provide a new update.

This issue also affects our applications, database, and object storage products. They cannot be deployed, and the application, database, and object storage settings cannot be updated at the moment. We keep working on finding a solution.

Google Cloud has updated its status page to indicate elevated latency issues and error rates in us-east1, possibly due to a hardware problem. We are continuing to monitor this incident and apologize for any inconvenience caused.