Sevalla experienced a critical incident on November 18, 2025 affecting Dashboard and Applications and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 11:45 AM UTC
Initial findings indicate this is caused by an ongoing incident with our upstream provider, Cloudflare, which is affecting traffic routing. Our team is actively monitoring their status and we are ready to restore full service as soon as their systems recover.
- identified Nov 18, 2025, 11:46 AM UTC
The outage is impacting applications, static sites, and object storage. Cloudflare's status page is updated. You can follow the progress there as well: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- identified Nov 18, 2025, 12:47 PM UTC
Cloudflare is still actively continuing its investigation to determine the root cause of the issue.
- monitoring Nov 18, 2025, 02:46 PM UTC
Cloudflare has updated its status to Monitoring. We are seeing our services come back online, but we continue to closely monitor Cloudflare's updates.
- monitoring Nov 18, 2025, 03:34 PM UTC
We are still seeing errors, but at a much lower rate, and will continue to monitor the situation.
- monitoring Nov 18, 2025, 03:57 PM UTC
While our Cloudflare edge-response error counts haven't fully returned to pre-incident levels, our charts look much healthier. We will continue to monitor the situation.
- resolved Nov 18, 2025, 04:22 PM UTC
Our error counts are returning to normal levels, so we consider this incident resolved. If you notice anything unusual, please reach out to our support team. Thank you for your patience!