Sevalla incident

Degraded metrics availability in europe-west3 (Frankfurt)

Resolved after 4 hours 6 minutes, affecting Applications and Databases and 1 more, on March 31, 2026.

resolved Mar 31, 2026, 07:00 PM UTC

The issue affecting application and database resource metrics in the europe-west3 (Frankfurt) region has been successfully resolved. All metric data is now populating correctly in both the Sevalla dashboard and the API. Thank you for your patience.

Started
Mar 31, 2026, 02:54 PM UTC
Resolved
Mar 31, 2026, 07:00 PM UTC
Duration
4h 6m
Detected by Pingoru
Mar 31, 2026, 02:54 PM UTC

Affected components

ApplicationsDatabasesAPI

Update timeline

  1. identified Mar 31, 2026, 02:54 PM UTC

    Application and database resource metrics (CPU, memory, storage, instance count, restarts) are currently unavailable in the europe-west3 (Frankfurt) region. This affects both the Sevalla dashboard and the API. All other regions and traffic-based metrics (bandwidth, response times, requests) are not affected.

  2. monitoring Mar 31, 2026, 06:44 PM UTC

    We have deployed a potential fix for the issue affecting application and database resource metrics in the europe-west3 (Frankfurt) region. We are currently monitoring the systems to verify that data is populating correctly in both the dashboard and API. We will provide another update once we can confirm the issue is fully resolved.

  3. resolved Mar 31, 2026, 07:00 PM UTC

    The issue affecting application and database resource metrics in the europe-west3 (Frankfurt) region has been successfully resolved. All metric data is now populating correctly in both the Sevalla dashboard and the API. Thank you for your patience.

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