Elevated Dashboard Load Times and Intermittent Accessibility

Update timeline

1. investigating Jun 22, 2026, 11:19 AM UTC

   We are currently investigating an issue causing elevated load times on the Sevalla dashboard. Some users may also experience intermittent errors or difficulty accessing the dashboard entirely. Our team is actively working to identify the root cause and restore full performance.

2. investigating Jun 22, 2026, 01:52 PM UTC

   We are continuing our investigation into the elevated load times and accessibility issues affecting the Sevalla dashboard. Our engineering team is currently analyzing performance metrics and infrastructure logs to isolate the root cause. We appreciate your patience.

3. identified Jun 22, 2026, 02:50 PM UTC

   As part of our ongoing investigation, we need to temporarily take the Sevalla dashboard offline to apply a necessary fix. We expect this downtime to be short. Please note that all hosted customer applications and APIs remain fully operational and unaffected by this maintenance. We will provide an update as soon as the dashboard is brought back online.

4. monitoring Jun 22, 2026, 03:21 PM UTC

   We have implemented a fix to resolve the underlying performance issues and are currently restoring access to the Sevalla dashboard. Initial metrics show that load times have returned to normal operating parameters. We are closely monitoring the system to ensure stability before fully closing this incident.

5. resolved Jun 22, 2026, 03:53 PM UTC

   The performance and accessibility issues affecting the Sevalla dashboard have been resolved. Thank you for your patience and understanding while we worked to resolve this.