Sevalla incident
Degraded platform performance due to database connectivity issues
Sevalla experienced a minor incident on September 2, 2025 affecting Dashboard and Applications and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2025, 09:55 AM UTC
We're currently investigating an issue with one of our internal databases. You may experience failed queries on our dashboard pages.
- identified Sep 02, 2025, 10:32 AM UTC
One of our Cloud SQL database instances fails to perform properly, so we are migrating to a new one. The Sevalla dashboard's features may be unresponsive until this process is complete and we provide a new update.
- identified Sep 02, 2025, 11:54 AM UTC
This issue also affects our applications, database, and object storage products. They cannot be deployed, and the application, database, and object storage settings cannot be updated at the moment. We keep working on finding a solution.
- monitoring Sep 02, 2025, 12:31 PM UTC
We've successfully migrated our database and have begun restoring our services. We will continue to monitor the solution. This change will allow for service updates and deployments to resume on the platform.
- resolved Sep 02, 2025, 12:53 PM UTC
All system metrics are now healthy, and our services are fully operational again.