Seton Hall University incident

Banner Outage

Resolved after 4 hours 27 minutes, affecting Banner, on August 29, 2022.

resolved Aug 29, 2022, 08:20 PM UTC

The issue regarding Banner Self-Service has been resolved. Access to the service has been fully restored.

Started
Aug 29, 2022, 03:53 PM UTC
Resolved
Aug 29, 2022, 08:20 PM UTC
Duration
4h 27m
Detected by Pingoru
Aug 29, 2022, 03:53 PM UTC

Affected components

Banner

Update timeline

  1. investigating Aug 29, 2022, 03:53 PM UTC

    The University is currently experiencing an outage to the Banner Self-Service portal. Access to the service may be limited, the Department of Information Technology is currently investigating the issue.

  2. monitoring Aug 29, 2022, 04:18 PM UTC

    Access to Banner Self-Service has returned. The Department of Information Technology is investigating the root cause of the issue and will continue to monitor the stability of the service. Access to Banner during this time may still be intermittent.

  3. resolved Aug 29, 2022, 08:20 PM UTC

    The issue regarding Banner Self-Service has been resolved. Access to the service has been fully restored.

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