Is Seton Hall University down?

Some users may intermittently experience issues accessing their calendars in Outlook on the web, the new Outlook desktop client and Microsoft Teams. Affected users may receive an error indicating that calendar events cannot be retrieved. Microsoft has implemented a fix and expects it to take full effect by October 9. In the meantime, users experiencing the issue may try clearing their browser history and cache, then signing in again. Users may also access their calendars using the classic Outlook desktop client. The Division of Information Technology is monitoring the situation and will provide updates as more information becomes available.

Microsoft has implemented a fix for the calendar access issues affecting Outlook on the web, the new Outlook desktop client and Microsoft Teams. The fix has been deployed and is being propagated to all users. Users who continue to experience issues may try clearing their browser history and cache, then signing in again. If the issue persists, please contact the Technology Service Desk.

A power outage in South Orange is affecting several University buildings in the area, including 519 and 525 South Orange Avenue, Health Services, Turrell Manor and the Ring Building. The Division of Information Technology is aware of the impact to services in the affected buildings and is monitoring the situation. Updates will be provided as more information becomes available.

Power has been restored to the impacted buildings.

TouchNet, the University's payment system, is currently experiencing an issue that may cause submitted payments to fail. TouchNet is aware of the issue and is actively working to restore normal service. We will provide updates as more information becomes available.

The issue affecting payments submitted through TouchNet has been resolved. If you continue to experience issues submitting a payment, please contact the Technology Service Desk.

Some users may experience intermittent issues accessing Microsoft 365 applications, such as Outlook or Calendar, through Okta Single Sign On (PirateNet). Okta is aware of the issue and is working with Microsoft to investigate and restore normal access. The Division of Information Technology is monitoring the situation and will provide updates as more information becomes available.

Okta reports that the cause of the intermittent access issues affecting Microsoft 365 applications has been identified and a fix is being deployed. The vendor expects the fix to take approximately 48 hours to reach all user accounts. Some users may continue to experience intermittent issues accessing applications such as Outlook or Calendar through Okta Single Sign On (PirateNet) during this time. The Division of Information Technology will continue to monitor the situation and provide updates as more information becomes available.

The Division of Information Technology continues to monitor the intermittent access issues affecting Microsoft 365 applications through Okta Single Sign-On (PirateNet). A workaround is available for users who encounter a 401 error when accessing Outlook through PirateNet. If the error occurs, remove everything after https://outlook.office365.com in the browser address bar, leaving only https://outlook.office365.com, and press Enter. Outlook should then open successfully. Alternatively, users can access the Microsoft 365 homepage and use the waffle menu in the upper left-hand corner to navigate to Outlook or other Microsoft 365 applications. We will continue to monitor the issue and provide additional updates as more information becomes available.

Okta has implemented a fix for the intermittent Microsoft 365 access issues, and the rollout across user accounts is underway. Users may continue to experience intermittent access issues while the rollout is completed, which may take up to an additional 24 hours. Workaround: If you encounter a 401 error when accessing Outlook through PirateNet, remove everything after https://outlook.office365.com in the browser address bar, leaving only https://outlook.office365.com, and press Enter. Outlook should then open successfully. You can also access the Microsoft 365 homepage and use the waffle menu to navigate to Outlook or other Microsoft 365 applications. The Division of Information Technology will continue to monitor the issue and provide updates as more information becomes available.

Okta reports steady recovery following the deployment of a fix and continues to monitor services for stability. If you experience any further issues accessing Microsoft 365 applications through PirateNet, please contact the Technology Service Desk.

Okta Single Sign-On and PirateNet Outage The University is currently experiencing an outage with Okta Single Sign-On, which is impacting users’ ability to access PirateNet and log in to University systems. Our team is investigating the issue and working to restore access as quickly as possible. We will provide additional updates as they become available.

The issue affecting Okta Single Sign-On and access to PirateNet and other University systems has been identified and a fix has been deployed. Access to affected services has been restored. The Division of Information Technology is actively monitoring services to ensure continued stability. If you continue to experience any issues, please contact the Technology Service Desk at [email protected] or (973) 275-2222.

The issue affecting Okta Single Sign-On and access to PirateNet and other University systems has been identified and a fix has been deployed. Access to affected services has been restored. The Division of Information Technology is actively monitoring services to ensure continued stability. If you continue to experience any issues, please contact the Technology Service Desk at [email protected] or (973) 275-2222.