Seton Hall University incident

Touchnet Service Disruption

Resolved after 58 minutes, affecting Touchnet, on September 21, 2026.

resolved Sep 21, 2026, 12:58 AM UTC

The issue affecting payments submitted through TouchNet has been resolved. If you continue to experience issues submitting a payment, please contact the Technology Service Desk.

Started
Sep 21, 2026, 12:00 AM UTC
Resolved
Sep 21, 2026, 12:58 AM UTC
Duration
58m
Detected by Pingoru
Sep 21, 2026, 12:00 AM UTC

Affected components

Touchnet

Update timeline

  1. investigating Sep 21, 2026, 12:00 AM UTC

    TouchNet, the University's payment system, is currently experiencing an issue that may cause submitted payments to fail. TouchNet is aware of the issue and is actively working to restore normal service. We will provide updates as more information becomes available.

  2. resolved Sep 21, 2026, 12:58 AM UTC

    The issue affecting payments submitted through TouchNet has been resolved. If you continue to experience issues submitting a payment, please contact the Technology Service Desk.

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