Seton Hall University incident
Partial Outage to Microsoft Outlook Email
Resolved after 9 hours 24 minutes, affecting Microsoft Office 365, on June 5, 2023.
Microsoft has confirmed that access to Outlook on the web and other Microsoft services and features has been restored. Monitoring of service health will continue while they analyze system logs to determine the cause of the problem.
Affected components
Update timeline
- investigating Jun 05, 2023, 03:38 PM UTC
Microsoft Outlook, the university's vendor for email is experiencing an outage. Users may be unable to access Outlook on the web or use the search functionality within Outlook.
- monitoring Jun 05, 2023, 06:37 PM UTC
Microsoft has implemented a fix for the Outlook performance issues. Microsoft has entered a period of extended monitoring to ensure the issue is resolved.
- resolved Jun 06, 2023, 01:02 AM UTC
Microsoft has confirmed that access to Outlook on the web and other Microsoft services and features has been restored. Monitoring of service health will continue while they analyze system logs to determine the cause of the problem.
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