Seton Hall University incident

Compass Alert: “No Role” error

Resolved after 1 day 22 hours, affecting Compass, on April 12, 2024.

investigating Apr 12, 2024, 03:55 PM UTC

Compass Alert: Some users are experiencing “No Role” error. We are working with our partner to resolve this as soon as possible.

Started
Apr 12, 2024, 03:55 PM UTC
Resolved
Apr 14, 2024, 02:22 PM UTC
Duration
1d 22h
Detected by Pingoru
Apr 12, 2024, 03:55 PM UTC

Affected components

Compass

Update timeline

  1. investigating Apr 12, 2024, 03:55 PM UTC

    Compass Alert: Some users are experiencing “No Role” error. We are working with our partner to resolve this as soon as possible.

  2. resolved Apr 14, 2024, 02:22 PM UTC

    This incident has been resolved

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