Seton Hall University incident

TouchNet Outage

Resolved after 1 hour 40 minutes, on October 18, 2024.

resolved Oct 18, 2024, 10:59 PM UTC

TouchNet services have been restored. We will continue to monitor performance to ensure ongoing stability.

Started
Oct 18, 2024, 09:19 PM UTC
Resolved
Oct 18, 2024, 10:59 PM UTC
Duration
1h 40m
Detected by Pingoru
Oct 18, 2024, 09:19 PM UTC

Update timeline

  1. investigating Oct 18, 2024, 09:19 PM UTC

    TouchNet, the university's payment processing system is experiencing an outage. As a result, users are currently unable to submit online payments. The vendor is aware of the issue and actively working to restore services.

  2. resolved Oct 18, 2024, 10:59 PM UTC

    TouchNet services have been restored. We will continue to monitor performance to ensure ongoing stability.

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