Seton Hall University incident

Microsoft 365 Outage

Resolved after 18 hours 49 minutes, affecting Microsoft Office 365, on November 25, 2024.

resolved Nov 26, 2024, 01:28 PM UTC

Microsoft has confirmed that service availability remains stable and healthy. They will continue extended monitoring and optimize the environment to resolve any remaining impacts. If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or [email protected].

Started
Nov 25, 2024, 06:39 PM UTC
Resolved
Nov 26, 2024, 01:28 PM UTC
Duration
18h 49m
Detected by Pingoru
Nov 25, 2024, 06:39 PM UTC

Affected components

Microsoft Office 365

Update timeline

  1. identified Nov 25, 2024, 06:39 PM UTC

    We are aware of an issue causing degraded performance across multiple Microsoft services, including Exchange Online, Microsoft Teams, and SharePoint Online. Microsoft is actively investigating the situation and we will provide more information, including an estimated time to resolution, as soon as it becomes available.

  2. monitoring Nov 26, 2024, 12:53 AM UTC

    Microsoft has reported that service is gradually recovering and anticipates full resolution by Monday, November 25, 2024, at 10 p.m. EST. They are closely monitoring the progress and will provide updates if the timeline changes.

  3. resolved Nov 26, 2024, 01:28 PM UTC

    Microsoft has confirmed that service availability remains stable and healthy. They will continue extended monitoring and optimize the environment to resolve any remaining impacts. If you experience any further issues, please don't hesitate to contact the Technology Service Desk at (973) 275-2222 or [email protected].

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