Seton Hall University incident

Faculty Success is Currently Unavailable

Resolved after 18 hours 27 minutes, affecting Okta Single Sign On, on July 1, 2025.

monitoring Jul 02, 2025, 02:09 PM UTC

The issue impacting Faculty Success has been identified and a fix has been implemented. We have observed successful logins since the resolution and are continuing to monitor the system’s performance to ensure stability.

Started
Jul 01, 2025, 08:13 PM UTC
Resolved
Jul 02, 2025, 02:41 PM UTC
Duration
18h 27m
Detected by Pingoru
Jul 01, 2025, 08:13 PM UTC

Affected components

Okta Single Sign On

Update timeline

  1. investigating Jul 01, 2025, 08:13 PM UTC

    We are aware that faculty members are currently unable to log in to Watermark Faculty Success via PirateNet. Users are receiving an error message indicating that their username and password are not valid. Our team is investigating the issue and working to restore access as quickly as possible. We will provide updates as more information becomes available.

  2. monitoring Jul 02, 2025, 02:09 PM UTC

    The issue impacting Faculty Success has been identified and a fix has been implemented. We have observed successful logins since the resolution and are continuing to monitor the system’s performance to ensure stability.

  3. resolved Jul 02, 2025, 02:41 PM UTC

    Access to Faculty Success has been restored.

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