Seton Hall University incident
PirateNet Applications Performance Issues
Resolved after 3 hours 4 minutes, affecting Okta Single Sign On and University Portal, on August 18, 2025.
The performance issues affecting access to applications through PirateNet have been resolved. If you continue to experience any issues, please contact the Technology Service Desk for further assistance.
Affected components
Update timeline
- investigating Aug 18, 2025, 05:17 PM UTC
The Department of Information Technology has become aware of performance issues affecting access to applications through PirateNet. Users may experience slow load times or encounter error messages when attempting to log in. The Department is actively working with service providers to identify the cause and implement a resolution. Updates will be shared as more information becomes available.
- monitoring Aug 18, 2025, 06:19 PM UTC
Remediation actions have been implemented to address the performance issues affecting access through PirateNet. Application latency and response times are showing improvement, and work is continuing to fully restore normal service. Further updates will be shared as they become available.
- resolved Aug 18, 2025, 08:22 PM UTC
The performance issues affecting access to applications through PirateNet have been resolved. If you continue to experience any issues, please contact the Technology Service Desk for further assistance.
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