Resolved after 18 hours 27 minutes, affecting Canvas, on October 20, 2025.
We are continuing to monitor the recovery of services impacted by the earlier AWS outage. Functionality has been restored for the affected platforms, and we are observing for ongoing stability. We will provide further updates if the situation changes.
Affected components
Update timeline
- identified Oct 20, 2025, 05:05 PM UTC
The Department of Information Technology is monitoring a service disruption affecting Canvas due to a widespread Amazon Web Services (AWS) outage. While the system remains available, some Canvas features may experience degraded performance. The vendor is actively working to resolve the issue, and we will provide updates as they become available. You can follow the official status of the issue on the Instructure Status Page:https://status.instructure.com/
- identified Oct 20, 2025, 08:18 PM UTC
We are actively monitoring the ongoing Canvas performance issues and the effects of the AWS outage. We will share updates as more information becomes available.
- identified Oct 20, 2025, 08:52 PM UTC
We are actively monitoring the ongoing AWS outage, which is currently affecting several services, including Canvas and Ellucian platforms. We will continue to provide updates as more information becomes available.
- monitoring Oct 21, 2025, 12:49 AM UTC
We are continuing to monitor the recovery of services impacted by the earlier AWS outage. Functionality has been restored for the affected platforms, and we are observing for ongoing stability. We will provide further updates if the situation changes.
- resolved Oct 21, 2025, 11:32 AM UTC
Services have been restored.
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