Seton Hall University incident

Banner Self-Service Student Profile and Class List Error

Resolved after 21 hours 6 minutes, affecting Banner, on December 15, 2025.

resolved Dec 16, 2025, 03:50 PM UTC

The issue impacting Student Profile and Class List features in Banner Self-Service has been resolved.

Started
Dec 15, 2025, 06:43 PM UTC
Resolved
Dec 16, 2025, 03:50 PM UTC
Duration
21h 6m
Detected by Pingoru
Dec 15, 2025, 06:43 PM UTC

Affected components

Banner

Update timeline

  1. investigating Dec 15, 2025, 06:43 PM UTC

    Banner Self-Service for Students is currently experiencing an issue where the Student Profile and Class List features may be unavailable or return an error. Other areas of Student Self-Service remain operational. We are working with the vendor to resolve the issue and will provide updates as they become available.

  2. identified Dec 16, 2025, 02:45 PM UTC

    The issue has been identified, and a fix is currently being implemented.

  3. resolved Dec 16, 2025, 03:50 PM UTC

    The issue impacting Student Profile and Class List features in Banner Self-Service has been resolved.

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