ServiceMax incident
Schedule Optimization Engine (Optimax) Service Disruption
Major Vendor's status page →
Resolved after 1 hour 20 minutes, affecting Critical Announcements and Europe Region and 1 more, on September 2, 2021.
Schedule Optimization Engine (Optimax) service is fully operational now. This incident has been resolved.
Affected components
Critical AnnouncementsEurope RegionNorth America Region
Update timeline
- identified Sep 02, 2021, 04:03 AM UTC
We are experiencing a Schedule Optimization Engine (Optimax) service disruption in production. Our engineering team has identified the root cause and will release a patch in half an hour. We will provide another update once the patch is applied.
- resolved Sep 02, 2021, 05:23 AM UTC
Schedule Optimization Engine (Optimax) service is fully operational now. This incident has been resolved.
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