Resolved after 2 days 11 hours, affecting Critical Announcements, on June 21, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jun 21, 2023, 08:01 PM UTC
We are experiencing some issues with the PubNub connections from Service Board. This may cause issues with the notifications or location services in Service Board. We are continuously working with our vendor to find the root cause and address the problem. We will update as soon as we hear from vendor.
- investigating Jun 22, 2023, 05:15 AM UTC
We are continuing our investigation with our vendor. Will provide an update as soon as possible.
- identified Jun 22, 2023, 08:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 22, 2023, 09:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2023, 07:14 AM UTC
This incident has been resolved.
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