ServiceMax incident

Zinc Service Disruption

Resolved after 1 hour 10 minutes, affecting Critical Announcements and Zinc Services, on July 4, 2024.

investigating Jul 04, 2024, 05:27 AM UTC

We are experiencing an issue with Zinc, which may affect the video and image file upload features. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.

Started
Jul 04, 2024, 05:27 AM UTC
Resolved
Jul 04, 2024, 06:38 AM UTC
Duration
1h 10m
Detected by Pingoru
Jul 04, 2024, 05:27 AM UTC

Affected components

Critical AnnouncementsZinc Services

Update timeline

  1. investigating Jul 04, 2024, 05:27 AM UTC

    We are experiencing an issue with Zinc, which may affect the video and image file upload features. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.

  2. resolved Jul 04, 2024, 06:38 AM UTC

    The Zinc service is fully operational. This incident has been resolved.

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