Resolved after 2 hours 9 minutes, affecting Europe Region and North America Region, on September 3, 2025.
The Sync Gateway service in US region is back to operation and we will continue to monitor to ensure full service recovery.
Affected components
Europe RegionNorth America Region
Update timeline
- investigating Sep 03, 2025, 09:53 AM UTC
We are experiencing a Sync Gateway service disruption in the US region. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.
- monitoring Sep 03, 2025, 11:06 AM UTC
The Sync Gateway service in US region is back to operation and we will continue to monitor to ensure full service recovery.
- resolved Sep 03, 2025, 12:02 PM UTC
Sync Gateway service is fully operational. This incident has been resolved.
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