ServiceMax incident

FieldFX has been affected by an ongoing AWS outage

Resolved after 2 hours 27 minutes, affecting Critical Announcements and System Maintenance, on October 20, 2025.

investigating Oct 20, 2025, 06:58 PM UTC

AWS seems to be up now but there are still has intermittent network problems. Check https://health.aws.amazon.com/health/status for updates.

Started: Oct 20, 2025, 04:30 PM UTC
Resolved: Oct 20, 2025, 06:58 PM UTC
Duration: 2h 27m
Detected by Pingoru: Oct 20, 2025, 04:30 PM UTC

Affected components

Critical AnnouncementsSystem Maintenance

Update timeline

investigating Oct 20, 2025, 04:30 PM UTC

Due to a AWS outage, multiple websites and services are affected, including FieldFX. Check the following link to stay updated on the outage status: https://health.aws.amazon.com/health/status
investigating Oct 20, 2025, 06:58 PM UTC

AWS seems to be up now but there are still has intermittent network problems. Check https://health.aws.amazon.com/health/status for updates.
resolved Oct 20, 2025, 06:58 PM UTC

This incident has been resolved.

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