ServiceMax incident

Schedule Optimization Service Disruption

Notice Resolved View vendor source →
Started
Feb 03, 2026, 05:33 AM UTC
Resolved
Feb 03, 2026, 08:11 AM UTC
Duration
2h 38m
Detected by Pingoru
Feb 03, 2026, 05:33 AM UTC

Affected components

Critical AnnouncementsEurope Region

Update timeline

  1. investigating Feb 03, 2026, 05:33 AM UTC

    We are experiencing a Schedule Optimization service disruption. Our engineering team is investigating the issue and an update will be provided in 60 minutes or sooner if we have more information.

  2. monitoring Feb 03, 2026, 07:28 AM UTC

    The Schedule Optimization service issue has been addressed and we will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. resolved Feb 03, 2026, 08:11 AM UTC

    Schedule Optimization service is fully operational. This incident has been resolved.

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