Sense experienced a critical incident on August 19, 2026 affecting Sense Learning Center, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 19, 2026, 01:02 PM UTC
We have received notifications that our Sense Learning Center is down for all users. We have identified the issue and actively working on a fix. We expect the Learning Center to be restored within the next 24 hours. No active Sense products are affected by this outage. For needed documentation, please go to https://support.sensehq.co/hc/en-us in the meantime
- resolved Aug 20, 2026, 01:50 PM UTC
Our team has confirmed the Sense Learning Portal has been restored and available for use once more. If you believe you are still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.