Sendcloud incident
[Third-Party Issue] SEUR - Label Announcement Issues
Resolved after 21 hours 57 minutes, affecting Carriers (SEUR), on July 29, 2026.
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
Affected components
Update timeline
- investigating Jul 29, 2026, 09:10 AM UTC
We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
- identified Jul 29, 2026, 11:27 AM UTC
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
- monitoring Jul 29, 2026, 01:10 PM UTC
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
- resolved Jul 30, 2026, 07:08 AM UTC
The incident has been resolved El incidente ha sido resuelto.
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