Sendcloud incident

[Third-Party Issue] SEUR - Label Announcement Issues

Major Ongoing View vendor source →

Sendcloud is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
Jul 29, 2026, 11:27 AM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
Jul 29, 2026, 11:27 AM UTC

Update timeline

  1. investigating Jul 29, 2026, 09:10 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Full outage)

  2. identified Jul 29, 2026, 11:27 AM UTC

    Status: Identified A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Partial outage)