SELECT incident

Account level data for 16th February delayed

Minor Resolved View vendor source →

SELECT experienced a minor incident on February 18, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 09:01 AM UTC
Resolved
Feb 18, 2026, 09:01 AM UTC
Duration
Detected by Pingoru
Feb 18, 2026, 09:01 AM UTC

Affected components

App

Update timeline

  1. investigating Feb 17, 2026, 02:52 PM UTC

    Status: Investigating We're aware that for many customers, spend data for the 16th Feb (yesterday) is incomplete while historic data remains accurate. We are investigating what has caused this. Affected components App (Degraded performance)

  2. identified Feb 17, 2026, 03:35 PM UTC

    Status: Identified We're aware of an issue affecting spend synced in the last 24 hours, where the most recent data is not showing in the app. Historic data is unaffected. We have identified the root cause, and are in the process of rolling out a fix to all affected accounts. Affected components App (Degraded performance)

  3. resolved Feb 18, 2026, 09:01 AM UTC

    Status: Resolved Account level data from the 16th was delayed for many accounts on the 17th. All accounts are now working normally and data for the 17th has synced to customers in line with normal expectations. Affected components App (Operational)