Affected components
Update timeline
- investigating Feb 17, 2026, 02:52 PM UTC
Status: Investigating We're aware that for many customers, spend data for the 16th Feb (yesterday) is incomplete while historic data remains accurate. We are investigating what has caused this. Affected components App (Degraded performance)
- identified Feb 17, 2026, 03:35 PM UTC
Status: Identified We're aware of an issue affecting spend synced in the last 24 hours, where the most recent data is not showing in the app. Historic data is unaffected. We have identified the root cause, and are in the process of rolling out a fix to all affected accounts. Affected components App (Degraded performance)
- resolved Feb 18, 2026, 09:01 AM UTC
Status: Resolved Account level data from the 16th was delayed for many accounts on the 17th. All accounts are now working normally and data for the 17th has synced to customers in line with normal expectations. Affected components App (Operational)
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