Sekoia USA1 Outage History

There were 6 Sekoia USA1 outages since February 12, 2026 totaling 50h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.usa1.sekoia.io

Minor April 27, 2026

Indexation performance issues

Detected by Pingoru: Apr 27, 2026, 03:58 PM UTC
Resolved: Apr 28, 2026, 07:08 AM UTC
Duration: 15h 9m

Affected: Event storage

Timeline · 3 updates

identified Apr 27, 2026, 03:58 PM UTC

We are currently experiencing performances issues on our storage engine, which causes delay between the processing of events and the events showing on events pages. Detection and alert raising are not impacted and are still done in time. Our teams are currently implementing a fix to restore indexation performances. Thank you for your understanding.
monitoring Apr 27, 2026, 06:11 PM UTC

A fix has been implemented and performances are back, delay is decreasing. We will keep you updated once indexation is back to real-time. Thank you for you patience.
resolved Apr 28, 2026, 07:08 AM UTC

Indexation is back to real-time since 23:30 CEST. This incident is over.

Read the full incident report →

Minor March 18, 2026

Event processing delays

Detected by Pingoru: Mar 18, 2026, 07:54 PM UTC
Resolved: Mar 19, 2026, 10:04 AM UTC
Duration: 14h 10m

Affected: Event ingestion

Timeline · 2 updates

monitoring Mar 18, 2026, 07:54 PM UTC

A maintenance operation induced some delay in the processing of events. The situation has been resolved and we are now monitoring the situation.
resolved Mar 19, 2026, 10:04 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

shared event storage cluster maintenance impacts observables and alerts

Detected by Pingoru: Mar 06, 2026, 10:57 AM UTC
Resolved: Mar 06, 2026, 03:53 PM UTC
Duration: 4h 56m

Affected: Web applicationDetectionCTI Search

Timeline · 3 updates

identified Mar 06, 2026, 10:57 AM UTC

Following a maintenance operation on a shared event storage cluster node, observables are currently unavailable, impacting alert generation and sightings across all regions. This results in alerts not being raised, affecting the product's visibility on security events.
monitoring Mar 06, 2026, 11:01 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 06, 2026, 03:53 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Playbook runs stuck

Detected by Pingoru: Mar 05, 2026, 04:25 PM UTC
Resolved: Mar 05, 2026, 04:38 PM UTC
Duration: 12m

Affected: Automation

Timeline · 2 updates

investigating Mar 05, 2026, 04:25 PM UTC

We are currently investigating an incident impacting Playbook runs. We will keep you posted while our Engineering teams progress in their investigations. Thank you for your patience.
resolved Mar 05, 2026, 04:38 PM UTC

Our teams have identified and fixed the issue regarding playbook runs. Situation is now back to normal. We thank you for your patience during the resolution.

Read the full incident report →

Minor February 17, 2026

Degraded search jobs

Detected by Pingoru: Feb 17, 2026, 11:16 AM UTC
Resolved: Feb 17, 2026, 03:43 PM UTC
Duration: 4h 26m

Affected: Web application

Timeline · 3 updates

identified Feb 17, 2026, 11:16 AM UTC

We are currently experiencing increased processing times on search queries in the USA1 region. It is impacting every page where events are searched and displayed. Our teams have identified the root cause and already applied fixes that should help mitigating the issue. They are actively working on a long-term solution. Sorry for the inconvenience an thank you for your patience.
monitoring Feb 17, 2026, 02:40 PM UTC

Our engineers team have implemented a fix and events search performances are back to their nominal state. We will keep monitoring for a while to ensure everything is stable.
resolved Feb 17, 2026, 03:43 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 12, 2026

Sekoia application not reachable

Detected by Pingoru: Feb 12, 2026, 07:52 PM UTC
Resolved: Feb 13, 2026, 07:39 AM UTC
Duration: 11h 46m

Affected: Web application

Timeline · 3 updates

investigating Feb 12, 2026, 07:52 PM UTC

An issue has been identified which prevents users connecting to the Platform. Our engineering team is investigating the root cause. We thank you for your patience during the incident resolution.
monitoring Feb 12, 2026, 10:49 PM UTC

Our engineering team has restored the access to the application. All functionalities are fully operational. We are now processing a backlog of events generated during the incident window.
resolved Feb 13, 2026, 07:39 AM UTC

Our engineering team has resolved the incident and the platform is operating normally. All functionalities are fully operational, and the backlog of events generated during the incident window has been processed.

Read the full incident report →

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