Sekoia USA1 Outage History

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Sekoia USA1 had 13 outages in the last 2 years totaling 166h 27m of downtime — averaging 0.5 incidents per month.

There were 13 Sekoia USA1 outages since September 2, 2025 totaling 166h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.usa1.sekoia.io

Minor June 17, 2026

Event storage delay

Detected by Pingoru
Jun 17, 2026, 08:17 PM UTC
Resolved
Jun 17, 2026, 11:41 PM UTC
Duration
3h 23m
Affected: Event storage
Timeline · 4 updates
  1. investigating Jun 17, 2026, 08:17 PM UTC

    We are currently suffering from a delay on event storage. Event ingestion is not impacted. Our team are already working on resolving this incident. We apologize for the inconvenience.

  2. identified Jun 17, 2026, 08:19 PM UTC

    We are currently suffering from a delay on event storage. Event ingestion is not impacted and no data is lost. Our engineering team is has identified the issue and is preparing a fix. We apologize for the inconvenience.

  3. monitoring Jun 17, 2026, 08:20 PM UTC

    We are currently suffering from a delay on event storage. Event ingestion is not impacted and no data is lost. The situation is currently recovering and there is still some delay. The team is currently monitoring the event storage cluster. We apologize for the inconvenience.

  4. resolved Jun 17, 2026, 11:41 PM UTC

    The incident on the event storage cluste is resolved. Event ingestion was not impacted, alert detection was not impacted and no data is lost. The region is fully operational.

Read the full incident report →

Minor June 2, 2026

Indexing performance issues

Detected by Pingoru
Jun 02, 2026, 07:20 PM UTC
Resolved
Jun 02, 2026, 10:33 PM UTC
Duration
3h 13m
Affected: Event storage
Timeline · 3 updates
  1. identified Jun 02, 2026, 07:20 PM UTC

    An issue on our storage cluster has resulted in lower indexing performance that usual, causing indexing delay. Rest assured event processing, detection and alert raising are still done in real-time. Our engineering team is actively working on the issue to restore full performances. Thank you for your understanding.

  2. monitoring Jun 02, 2026, 08:04 PM UTC

    Performances are back to normal and accumulated events are being indexed. We will come back to you once we are back to real-time indexing. Thank you for your patience.

  3. resolved Jun 02, 2026, 10:33 PM UTC

    We're back to real-time indexing. This incident is now over.

Read the full incident report →

Minor May 21, 2026

Indexation lag

Detected by Pingoru
May 21, 2026, 04:03 PM UTC
Resolved
May 21, 2026, 09:16 PM UTC
Duration
5h 12m
Affected: Event storage
Timeline · 4 updates
  1. investigating May 21, 2026, 04:03 PM UTC

    We're experiencing delays in event indexing, which may impact data processing speed. We're actively working on the situation. Thanks for your patience.

  2. identified May 21, 2026, 04:20 PM UTC

    The issue has been identified. A fix has been deployed and we're actively monitoring the situation

  3. monitoring May 21, 2026, 05:38 PM UTC

    The situation is stabilizing, we're slowly recovering initial performances. We keep monitoring the situation. Thanks for your patience

  4. resolved May 21, 2026, 09:16 PM UTC

    Event indexing performances have been fully recovered, and the system is back to normal. Thank you for your patience.

Read the full incident report →

Minor May 4, 2026

Event storage performance degradation

Detected by Pingoru
May 04, 2026, 05:38 PM UTC
Resolved
May 05, 2026, 07:35 AM UTC
Duration
13h 57m
Affected: Event ingestion
Timeline · 5 updates
  1. monitoring May 04, 2026, 05:38 PM UTC

    We experienced degraded performance in event storage indexation in the region, due to an unexpected load increase. Fixes have been applied and the overall performance is stable now. We are currently catching up on the processing lag. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  2. monitoring May 04, 2026, 07:46 PM UTC

    An unexpected load increase occurred again, this slows down catching up the lag. We are actively working on improving event storage performance. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  3. monitoring May 04, 2026, 09:25 PM UTC

    We are currently catching up on the processing lag. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  4. monitoring May 04, 2026, 10:26 PM UTC

    we are back on real time since few minutes. we continue to monitor any issue. Thank you for you patience.

  5. resolved May 05, 2026, 07:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Indexation performance issues

Detected by Pingoru
Apr 27, 2026, 03:58 PM UTC
Resolved
Apr 28, 2026, 07:08 AM UTC
Duration
15h 9m
Affected: Event storage
Timeline · 3 updates
  1. identified Apr 27, 2026, 03:58 PM UTC

    We are currently experiencing performances issues on our storage engine, which causes delay between the processing of events and the events showing on events pages. Detection and alert raising are not impacted and are still done in time. Our teams are currently implementing a fix to restore indexation performances. Thank you for your understanding.

  2. monitoring Apr 27, 2026, 06:11 PM UTC

    A fix has been implemented and performances are back, delay is decreasing. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  3. resolved Apr 28, 2026, 07:08 AM UTC

    Indexation is back to real-time since 23:30 CEST. This incident is over.

Read the full incident report →

Minor March 18, 2026

Event processing delays

Detected by Pingoru
Mar 18, 2026, 07:54 PM UTC
Resolved
Mar 19, 2026, 10:04 AM UTC
Duration
14h 10m
Affected: Event ingestion
Timeline · 2 updates
  1. monitoring Mar 18, 2026, 07:54 PM UTC

    A maintenance operation induced some delay in the processing of events. The situation has been resolved and we are now monitoring the situation.

  2. resolved Mar 19, 2026, 10:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

shared event storage cluster maintenance impacts observables and alerts

Detected by Pingoru
Mar 06, 2026, 10:57 AM UTC
Resolved
Mar 06, 2026, 03:53 PM UTC
Duration
4h 56m
Affected: Web applicationDetectionCTI Search
Timeline · 3 updates
  1. identified Mar 06, 2026, 10:57 AM UTC

    Following a maintenance operation on a shared event storage cluster node, observables are currently unavailable, impacting alert generation and sightings across all regions. This results in alerts not being raised, affecting the product's visibility on security events.

  2. monitoring Mar 06, 2026, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Playbook runs stuck

Detected by Pingoru
Mar 05, 2026, 04:25 PM UTC
Resolved
Mar 05, 2026, 04:38 PM UTC
Duration
12m
Affected: Automation
Timeline · 2 updates
  1. investigating Mar 05, 2026, 04:25 PM UTC

    We are currently investigating an incident impacting Playbook runs. We will keep you posted while our Engineering teams progress in their investigations. Thank you for your patience.

  2. resolved Mar 05, 2026, 04:38 PM UTC

    Our teams have identified and fixed the issue regarding playbook runs. Situation is now back to normal. We thank you for your patience during the resolution.

Read the full incident report →

Minor February 17, 2026

Degraded search jobs

Detected by Pingoru
Feb 17, 2026, 11:16 AM UTC
Resolved
Feb 17, 2026, 03:43 PM UTC
Duration
4h 26m
Affected: Web application
Timeline · 3 updates
  1. identified Feb 17, 2026, 11:16 AM UTC

    We are currently experiencing increased processing times on search queries in the USA1 region. It is impacting every page where events are searched and displayed. Our teams have identified the root cause and already applied fixes that should help mitigating the issue. They are actively working on a long-term solution. Sorry for the inconvenience an thank you for your patience.

  2. monitoring Feb 17, 2026, 02:40 PM UTC

    Our engineers team have implemented a fix and events search performances are back to their nominal state. We will keep monitoring for a while to ensure everything is stable.

  3. resolved Feb 17, 2026, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 12, 2026

Sekoia application not reachable

Detected by Pingoru
Feb 12, 2026, 07:52 PM UTC
Resolved
Feb 13, 2026, 07:39 AM UTC
Duration
11h 46m
Affected: Web application
Timeline · 3 updates
  1. investigating Feb 12, 2026, 07:52 PM UTC

    An issue has been identified which prevents users connecting to the Platform. Our engineering team is investigating the root cause. We thank you for your patience during the incident resolution.

  2. monitoring Feb 12, 2026, 10:49 PM UTC

    Our engineering team has restored the access to the application. All functionalities are fully operational. We are now processing a backlog of events generated during the incident window.

  3. resolved Feb 13, 2026, 07:39 AM UTC

    Our engineering team has resolved the incident and the platform is operating normally. All functionalities are fully operational, and the backlog of events generated during the incident window has been processed.

Read the full incident report →

Minor November 6, 2025

Indexing delay

Detected by Pingoru
Nov 06, 2025, 01:20 PM UTC
Resolved
Nov 06, 2025, 06:00 PM UTC
Duration
4h 39m
Affected: Event storage
Timeline · 3 updates
  1. identified Nov 06, 2025, 01:20 PM UTC

    The event indexing process is being delayed due to a performance issue on our storage cluster. This will cause delay before events are displayed on the event page. Rest assured the detection and alert raising are still done in real time. Our team is actively working on this issue. We will come back to you once a fix is implemented. Thank you for you patience.

  2. monitoring Nov 06, 2025, 04:44 PM UTC

    The performance issue has been fixed and the indexation is currently in near-real-time. We are consuming the backlog accumulated during the incident alongside real-time indexing. We apologize for the inconvenience.

  3. resolved Nov 07, 2025, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2025

Delay with search queries

Detected by Pingoru
Sep 25, 2025, 07:15 PM UTC
Resolved
Sep 29, 2025, 07:38 AM UTC
Duration
3d 12h
Affected: Web applicationDetection
Timeline · 6 updates
  1. investigating Sep 25, 2025, 02:19 PM UTC

    We are currently experiencing issues with the event search functionality which can delay query responses. We have noticed a high volume of long queries in our event storage cluster which could potentially be the cause. Our team is actively investigating to resolve this. We apologize for any inconvenience caused and appreciate your patience.

  2. investigating Sep 25, 2025, 04:32 PM UTC

    We are continuing to investigate the issue. The event storage cluster seems to be experiencing higher than normal load, which could be causing search jobs to be queued. We are working diligently to address this and will provide further updates as soon as possible. We appreciate your patience.

  3. identified Sep 25, 2025, 07:44 PM UTC

    We identified the issue causing high load on our event storage cluster, which was leading to slow queries. We've applied a fix that improved the situation, now queries are fully operational. We apologize for any inconvenience caused and appreciate your patience.

  4. identified Sep 25, 2025, 07:46 PM UTC

    We identified the issue causing high load on our event storage cluster, which was leading to slow queries. We've applied a fix that improved the situation, now queries are fully operational. We apologize for any inconvenience caused and appreciate your patience.

  5. monitoring Sep 25, 2025, 08:03 PM UTC

    The situation with the slow queries has been resolved. We are closely monitoring the situation. We appreciate your patience and will provide further updates as necessary.

  6. resolved Sep 29, 2025, 07:38 AM UTC

    No similar issue has been observed since the last incident update. This incident is resolved and closed.

Read the full incident report →

Major September 2, 2025

USA1 disruption in automation features

Detected by Pingoru
Sep 02, 2025, 03:22 PM UTC
Resolved
Sep 02, 2025, 04:17 PM UTC
Duration
55m
Affected: Automation
Timeline · 4 updates
  1. investigating Sep 02, 2025, 01:51 PM UTC

    We are currently experiencing an issue with some automation features on our platform following a routine maintenance operation. Our engineering team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide an update as soon as possible.

  2. identified Sep 02, 2025, 02:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2025, 03:22 PM UTC

    The situation with the automation features in the USA1 region has been resolved. We are closely monitoring the situation. We appreciate your patience and will provide further updates as necessary.

  4. resolved Sep 02, 2025, 04:17 PM UTC

    The issue with the automation features in the USA1 region have been successfully resolved. All systems have returned to normal operations and the status of the system is stable.

Read the full incident report →