Sekoia USA1 incident

Degraded search jobs

Resolved after 4 hours 26 minutes, affecting Web application, on February 17, 2026.

monitoring Feb 17, 2026, 02:40 PM UTC

Our engineers team have implemented a fix and events search performances are back to their nominal state. We will keep monitoring for a while to ensure everything is stable.

Started
Feb 17, 2026, 11:16 AM UTC
Resolved
Feb 17, 2026, 03:43 PM UTC
Duration
4h 26m
Detected by Pingoru
Feb 17, 2026, 11:16 AM UTC

Affected components

Web application

Update timeline

  1. identified Feb 17, 2026, 11:16 AM UTC

    We are currently experiencing increased processing times on search queries in the USA1 region. It is impacting every page where events are searched and displayed. Our teams have identified the root cause and already applied fixes that should help mitigating the issue. They are actively working on a long-term solution. Sorry for the inconvenience an thank you for your patience.

  2. monitoring Feb 17, 2026, 02:40 PM UTC

    Our engineers team have implemented a fix and events search performances are back to their nominal state. We will keep monitoring for a while to ensure everything is stable.

  3. resolved Feb 17, 2026, 03:43 PM UTC

    This incident has been resolved.

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