Resolved after 11 hours 46 minutes, affecting Web application, on February 12, 2026.
Our engineering team has resolved the incident and the platform is operating normally. All functionalities are fully operational, and the backlog of events generated during the incident window has been processed.
Affected components
Update timeline
- investigating Feb 12, 2026, 07:52 PM UTC
An issue has been identified which prevents users connecting to the Platform. Our engineering team is investigating the root cause. We thank you for your patience during the incident resolution.
- monitoring Feb 12, 2026, 10:49 PM UTC
Our engineering team has restored the access to the application. All functionalities are fully operational. We are now processing a backlog of events generated during the incident window.
- resolved Feb 13, 2026, 07:39 AM UTC
Our engineering team has resolved the incident and the platform is operating normally. All functionalities are fully operational, and the backlog of events generated during the incident window has been processed.
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