Sekoia USA1 incident

Sekoia application not reachable

Critical Resolved View vendor source →

Sekoia USA1 experienced a critical incident on February 12, 2026 affecting Web application, lasting 11h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 07:52 PM UTC
Resolved
Feb 13, 2026, 07:39 AM UTC
Duration
11h 46m
Detected by Pingoru
Feb 12, 2026, 07:52 PM UTC

Affected components

Web application

Update timeline

  1. investigating Feb 12, 2026, 07:52 PM UTC

    An issue has been identified which prevents users connecting to the Platform. Our engineering team is investigating the root cause. We thank you for your patience during the incident resolution.

  2. monitoring Feb 12, 2026, 10:49 PM UTC

    Our engineering team has restored the access to the application. All functionalities are fully operational. We are now processing a backlog of events generated during the incident window.

  3. resolved Feb 13, 2026, 07:39 AM UTC

    Our engineering team has resolved the incident and the platform is operating normally. All functionalities are fully operational, and the backlog of events generated during the incident window has been processed.