Sekoia USA1 incident

Event storage performance degradation

Minor Resolved View vendor source →

Sekoia USA1 experienced a minor incident on May 4, 2026 affecting Event ingestion, lasting 13h 57m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 05:38 PM UTC
Resolved
May 05, 2026, 07:35 AM UTC
Duration
13h 57m
Detected by Pingoru
May 04, 2026, 05:38 PM UTC

Affected components

Event ingestion

Update timeline

  1. monitoring May 04, 2026, 05:38 PM UTC

    We experienced degraded performance in event storage indexation in the region, due to an unexpected load increase. Fixes have been applied and the overall performance is stable now. We are currently catching up on the processing lag. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  2. monitoring May 04, 2026, 07:46 PM UTC

    An unexpected load increase occurred again, this slows down catching up the lag. We are actively working on improving event storage performance. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  3. monitoring May 04, 2026, 09:25 PM UTC

    We are currently catching up on the processing lag. We will keep you updated once indexation is back to real-time. Thank you for you patience.

  4. monitoring May 04, 2026, 10:26 PM UTC

    we are back on real time since few minutes. we continue to monitor any issue. Thank you for you patience.

  5. resolved May 05, 2026, 07:35 AM UTC

    This incident has been resolved.