Sekoia USA1 incident

2026-08-04 / USA1 // Indexation lag

Resolved after 5 hours 57 minutes, affecting Event ingestion, on August 4, 2026.

monitoring Aug 04, 2026, 05:59 PM UTC

Indexation lag is recovering. Recent events may be delayed for search, detection, and investigation; no data loss reported. Additional processing capacity has been deployed and indexation is progressively catching up; estimated time to fully catch up is approximately one hour.

Started
Aug 04, 2026, 04:26 PM UTC
Resolved
Aug 04, 2026, 10:24 PM UTC
Duration
5h 57m
Detected by Pingoru
Aug 04, 2026, 04:26 PM UTC

Affected components

Event ingestion

Update timeline

  1. identified Aug 04, 2026, 04:26 PM UTC

    We are aware that event indexation in the USA1 region is currently experiencing a significant delay. Users may notice that recently ingested events are not yet available for search, detection, or investigation — the delay is currently over 50 minutes. All events are being safely retained and will be fully available once indexation is restored. No data loss is occurring. Our engineering team is actively investigating the root cause. We will post an update within 30 minutes or sooner if the situation changes.

  2. identified Aug 04, 2026, 04:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 04, 2026, 05:59 PM UTC

    Indexation lag is recovering. Recent events may be delayed for search, detection, and investigation; no data loss reported. Additional processing capacity has been deployed and indexation is progressively catching up; estimated time to fully catch up is approximately one hour.

  4. resolved Aug 04, 2026, 10:24 PM UTC

    Indexation lag is fully processed since 18:45 UTC Thank you for your patience

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