Sekoia USA1 incident
Multiple services impacted by a cloud provider issue
Resolved after 12 hours 20 minutes, affecting Web application and Event storage and 1 more, on August 1, 2026.
Services are coming back and the situation is resolving. Indexing performances are still degraded, and several playbooks are in error. Our teams are currently working towards a fix. Missed playbook runs will be re-run once the situation is stable. Thank you for your understanding
Affected components
Update timeline
- identified Aug 01, 2026, 09:29 PM UTC
We are facing an issue with our storage cluster causing the ingestion to take lag. The cause has been identified as a node failure on our cloud provider side. They have informed us the issue with the node is currently being handled. We will keep you informed, thank you for your patience
- identified Aug 01, 2026, 10:05 PM UTC
The issue is currently impacting several other services due to an impact on our distributed storage. Automation features (playbooks) and intelligence center are unavailable, and alerts raises are delayed. Our cloud provider is currently working on restoring our service. We are sorry for the inconvenience.
- identified Aug 01, 2026, 11:02 PM UTC
Services are coming back and the situation is resolving. Indexing performances are still degraded, and several playbooks are in error. Our teams are currently working towards a fix. Missed playbook runs will be re-run once the situation is stable. Thank you for your understanding
- resolved Aug 02, 2026, 09:50 AM UTC
This incident has been resolved since 00:00 UTC
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