Sekoia USA1 incident

Indexing delay

Minor Resolved View vendor source →

Sekoia USA1 experienced a minor incident on November 6, 2025 affecting Event storage, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 01:20 PM UTC
Resolved
Nov 06, 2025, 06:00 PM UTC
Duration
4h 39m
Detected by Pingoru
Nov 06, 2025, 01:20 PM UTC

Affected components

Event storage

Update timeline

  1. identified Nov 06, 2025, 01:20 PM UTC

    The event indexing process is being delayed due to a performance issue on our storage cluster. This will cause delay before events are displayed on the event page. Rest assured the detection and alert raising are still done in real time. Our team is actively working on this issue. We will come back to you once a fix is implemented. Thank you for you patience.

  2. monitoring Nov 06, 2025, 04:44 PM UTC

    The performance issue has been fixed and the indexation is currently in near-real-time. We are consuming the backlog accumulated during the incident alongside real-time indexing. We apologize for the inconvenience.

  3. resolved Nov 07, 2025, 08:46 AM UTC

    This incident has been resolved.