Sekoia USA1 incident

USA1 disruption in automation features

Major Resolved View vendor source →

Sekoia USA1 experienced a major incident on September 2, 2025 affecting Automation, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 03:22 PM UTC
Resolved
Sep 02, 2025, 04:17 PM UTC
Duration
55m
Detected by Pingoru
Sep 02, 2025, 03:22 PM UTC

Affected components

Automation

Update timeline

  1. investigating Sep 02, 2025, 01:51 PM UTC

    We are currently experiencing an issue with some automation features on our platform following a routine maintenance operation. Our engineering team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide an update as soon as possible.

  2. identified Sep 02, 2025, 02:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2025, 03:22 PM UTC

    The situation with the automation features in the USA1 region has been resolved. We are closely monitoring the situation. We appreciate your patience and will provide further updates as necessary.

  4. resolved Sep 02, 2025, 04:17 PM UTC

    The issue with the automation features in the USA1 region have been successfully resolved. All systems have returned to normal operations and the status of the system is stable.